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Terms and Conditions

Last Updated: March 19, 2026

Note: By registering an account at Jackpot City Philippines, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.

1. Introduction and Acceptance

These Terms and Conditions constitute a legally binding agreement between the user ("You") and Jackpot City Philippines ("the Company", "the Platform"). This agreement governs your use of our online casino Philippines services, including real money slots, table games, and live dealer platforms.

The effective date of this agreement is March 19, 2026. Continued use of the website signifies your ongoing acceptance of any modifications to these terms.

2. Eligibility Requirements

To participate in online betting PH activities on this platform, you must meet the following criteria:

  • You must be at least 18 years of age or the legal age of majority in your jurisdiction.
  • You must reside in the Philippines or a jurisdiction where online gambling is not prohibited by law.
  • You must have the legal capacity to enter into a binding contract.

3. Account Registration and Security

Users are required to provide accurate and complete information during the registration process. Only one account per person, household, or IP address is permitted at Jackpot City Philippines.

KYC and Verification

We reserve the right to perform Know Your Customer (KYC) checks at any time. This may include requests for valid ID, proof of address, and payment method ownership. Failure to provide documentation may lead to account suspension.

Security Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials. Any activity occurring under your account is deemed your responsibility.

4. Deposits and Withdrawals

Jackpot City Philippines offers secure payment methods including Gcash, Maya, and local bank transfers. All transactions are processed in Philippine Peso (PHP) unless otherwise stated.

  • Limits: Minimum and maximum limits apply to both deposits and withdrawals.
  • Processing: Deposits are typically instant. Withdrawals may require 24-72 hours for verification.
  • Withdrawal Rules: Funds must be withdrawn using the same method used for the initial deposit whenever possible.

5. Bonuses and Promotions

All bonuses at Jackpot City Philippines are subject to specific wagering or rollover requirements. For example, a 20x rollover means you must bet the bonus amount 20 times before withdrawing winnings.

Bonus abuse, including the use of "hedge betting" or "low-risk wagering" to clear requirements, is strictly prohibited and may result in the forfeiture of all winnings.

6. Gaming Rules and Fair Play

Our platform uses certified Random Number Generators (RNG) to ensure the integrity of every spin and deal. We partner with world-class providers to deliver the best online slots and live games.

In the event of a technical malfunction that affects game outcomes, the Company reserves the right to void any wagers and resulting winnings.

7. Prohibited Activities

The following activities are strictly forbidden and will result in immediate account termination:

  • Collusion with other players or use of external betting bots.
  • Exploiting software errors or technical "bugs" for gain.
  • Money laundering or using the platform for non-gaming financial transfers.
  • Creating multiple accounts to claim recurring bonuses.

8. Responsible Gambling

Jackpot City Philippines is committed to promoting responsible gaming. We provide tools for:

  • Self-Exclusion: Permanently or temporarily closing your account.
  • Deposit Limits: Restricting the amount you can deposit daily or monthly.
  • Time-Outs: Setting cooling-off periods for 24 hours to 6 weeks.

If you feel you have a gambling problem, please seek help from professional organizations in the Philippines.

9. Intellectual Property

All content, including logos, graphics, and software code, is the property of Jackpot City Philippines. No part of this site may be reproduced or used for commercial purposes without written consent.

10. Limitation of Liability

The Company shall not be liable for any losses resulting from internet connectivity issues, hardware failure, or force majeure events. We provide our services "as is" without warranties of any kind.

11. Account Suspension

We reserve the right to suspend any account pending investigation into suspicious activity. If an account is closed due to a breach of terms, any remaining balance may be forfeited to cover administrative costs or legal liabilities.

13. Changes to Terms

Jackpot City Philippines reserves the right to update these terms at any time. Major changes will be notified via email or a platform-wide announcement. Your continued use of the platform constitutes agreement to the updated terms.

14. Support and Contact

If you have questions regarding these terms, our 24/7 customer support team is available via: